Rollout Fraction — Terms & Conditions

1. Engagement

By accepting a proposal, estimate or commencing work with Rollout Fraction (“we”, “us”), the client (“you”) agrees to these Terms & Conditions. Acceptance may be provided in writing or confirmed via email.

2. Fees & GST

All fees are exclusive of GST unless stated otherwise. GST will be added where applicable.

3. Estimates & Scope

All quotes are estimates based on information available at the time. Estimates are valid for 30 days.

If the scope of work changes, we will notify you and agree any additional fees before proceeding.

4. Payment Terms

  • 50% deposit is required before work commences

  • 25% progress payment is due prior to work being made live or delivered

  • Remaining 25% is payable within 30 days of final sign-off

For longer projects, progress invoices may be issued periodically.

5. Expenses & Third-Party Costs

Out-of-pocket expenses (including couriers, materials, photography, illustration, or other specialist suppliers) will, wherever possible, be identified and billed in advance.

6. Client Responsibilities

You agree to provide content, feedback and approvals in a timely manner. Delays may impact timelines and costs.

We reserve the right to apply a loading for rush deadlines imposed by the client.

7. Fractional & Third-Party Talent

Rollout Fraction operates using senior fractional specialists and independent contractors. We remain responsible for the delivery of agreed services but are not liable for delays or failures caused by third-party platforms or suppliers beyond our control.

8. Intellectual Property

All intellectual property created remains the property of Rollout Fraction until all invoices are paid in full.

Upon full payment, ownership of approved deliverables transfers to the client. This does not include unapproved concepts, proposals or working files.

9. Moral Rights

The client consents to Rollout Fraction and its contractors using, reproducing and adapting the work without further approval, to the extent permitted by law.

10. Confidentiality

Both parties agree to keep confidential all non-public information obtained during the engagement unless required by law or with written consent.

11. Cancellation & Termination

If a project is cancelled, you will be invoiced for all work completed and expenses incurred up to the cancellation date.

We reserve the right to suspend or terminate services for non-payment.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability is limited to the fees paid for the services

  • We are not liable for indirect, consequential or loss of profit damages

13. Disputes

Any disputes must be raised in writing within 7 days of invoice receipt. Interest may be charged on overdue amounts at 12% per annum.

14. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

15. Governing Law

These terms are governed by the laws of New South Wales, Australia.